BORN is a curated marketplace. Each brand handles their own returns and exchanges. View return policies by brand below.
Submit your return, exchange, or refund request and we'll route it to the appropriate brand.
Each brand manages their own return process independently. Returns must be initiated directly with the brand you purchased from. See their specific policy above.
Return shipping costs vary by brand. Some brands offer free returns, while others require customers to pay for return shipping. Check the brand's policy above for details.
If you ordered products from multiple brands and need to return items, you'll need to initiate separate returns with each brand according to their individual policies.
For questions about returning a specific order, please contact the brand directly through our Help Center. Select the brand you ordered from and we'll route your inquiry to their customer service team.